Welcome Home!

!!!***Please be aware that some refrigerators in area A and C will be installed on your move-in day. This delay has been directly caused by Covid-19. We have done everything humanly possible to get them installed beforehand, and this is the soonest that we could make it happen. We sincerely apologize for any inconvenience. Thank you for your patience.***!!!

1435 West 800 South Orem, UT 84058

Find tips, recommendations, and expectations for moving into The Axis

On behalf of the entire Axis Luxury Student Living staff, welcome home! We are excited to have you as part of our origin story, and to be a part of your story. You have selected an incredible property that will have an unrivaled resident life experience aimed at having fun AND fulfilling your academic goals as a student. With more than 27 brand new and innovative amenities, this year is bound to be a memorable one shared with old and new friends alike! We are planning a ton of engaging community events that will make this year a blast. If you have any event ideas, we want to hear them and put them on our calendar! So please share.

In short, WELCOME! At The Axis, your new home is SAFE, filled with FUN, and LUXURIOUS.

For all things The Axis, please refer to this guide for a seamless transition into your community. The content on this page includes pertinent information about the property, protocols, and tips for maximum living. We hope this information will help make your experience here at The Axis remarkable!

MOVE-DAY MAP

The Axis Staff

We are here to help you the absolute best that we can!

Community Manager

Wesley Eldredge

Leasing Manager

Parker Brown

Maintenance Manager

Mckayla Reedy

Leasing Professional

Emmalani Unga

Leasing Professional

Yoli Oussanov

Move-In Day Process

  • Save yourself a ton of lifting and carrying by bringing a dolly or a wagon!!
  • Please make sure you have signed your Covid-19 addendum. You cannot get keys until this has been signed!!!
  • Please park and unload in the parking structure according to the floor you live on. For example, if you live on A624, please park on the 6th floor. Here you will be able to unload for 20-40 minutes and then relocate your car to the lower level underneath building A (Building A is the entire building).
  • Please respectfully follow the move in times assigned by last name so we can assist with your move-in process and make this transition as smooth as possible.
  • Lastly, moving is stressful. We know that. To help mitigate this stress, and as noted below, please come during your scheduled time per the beginning of your last name. This will help ensure a smooth move-in process that doesn’t overwhelm the staff, stairways, and elevators and will make life easier for everyone.
  • Please bring a dolly or wagon like this. Your experience will be so much better if you do!

Morning

8am – 11am: Last Names beginning with A-F
11am – 1pm: Last Names beginning with G-L

Afternoon

1pm – 3pm: Last Names beginning with M-R
3pm- 5pm: Last Names beginning with S-Z

What to Bring on Move-in Day

****Residents that remember a Wagon or a Dolly will make their move in so much easier****

!!!Check out this example. Best $20 bucks you will every spend!!!

  • Valid Government-Issued Photo ID

  • Renter’s insurance, if you have provided your own and have not previously submitted it to management.

  • August 2020 Full Installment of Rent and Deposit (Key’s cannot be given unless resident has a $0 balance).

Additional Move-In Day Information

What to Expect and Other Considerations

  • PLEASE MAKE SURE YOU HAVE SIGNED YOUR COVID-19 ADDENDUM. YOU CANNOT GET KEYS IF THIS IS NOT COMPLETED.
  • Please drive through on the North end of the building on 800 south. There will be a desk there and an agent to welcome you. Here they will verify that your checklist is complete, hand you your move in folder and keys. From there you will turn left, then right and head up the parking structure to the appropriate floor. For example, if you live at unit A324 you will park on level three of the parking structure.
  • Move in appointments are assigned.
    • Late move in’s can be done by appointment, see below.
  • There will be several stations guiding you through move in; the process will take about an hour.
    • Paperwork, payments, portal, keys, etc.
  • To facilitate the process as quickly as possible, we ask that ONLY the resident move through the stations. We would appreciate if parents, guarantors, friends and family members could wait for the resident in the pool area to enjoy the snacks and vendors we will have on site!
  • There will be hundreds of people moving in on the same day as you, be prepared to wait in lines & please be patient!
  • U-Hauls or moving vans are not allowed to park under the carports. These types of vehicles are too tall and will cause damage to the structure and overhead solar panels.
  • NO overnight parking of moving vehicles is allowed.

Moving In at a Time Other Than Your Scheduled Day

  • You are welcome to move in any day after your scheduled move-in day as long as any payments due are received by our office prior to your lease start date.
  • We can only accommodate move-ins during business hours. If you are coming on a day other than your scheduled move-in day, we are able to facilitate your move in during these times:
  • Monday- Friday 10:00 am – 5:00 pm

Preparing for Your New Apartment

  • Your apartment will come furnished with the following:
    • Bedroom: Twin XL Pillow Top Bed:
      • Twin XL Bed Dimensions: 38 inches wide, 80 inches long.
      • Two  Chest of drawers (4 drawers)
      • Desk
    • Living Room: Sectional sofa & sofa chair, coffee table, entertainment stand, wall-mounted TV
    • Dining Room/Kitchen: four bar stools.

Follow us on Instagram After your move-in for our announcements and our to participate in our Bingo Game: Instagram.com/axisluxuryliving/

One lucky unit is going to win $1,000 in groceries!!!

Also, Don’t forget to bring your move-in Dolly or Wagon for Move-in

MAKING PAYMENTS

Making Your First Payment and Subsequent Payments

  • Your first installment and deposit will need to be paid in full. This was due August 1st per your lease contract.
  • Subsequent installments are due on the 1st of every month. Your installment is considered late after the 1st and will receive a late fee if paid after midnight on the 4th resulting in an automatic $75 late fee per your lease.
  • Your installment should be paid through your resident portal. Alternatively, it can be paid in person by check or money order. Cash is not accepted.
  • Checks can be dropped off, brought in person to the front desk, or mailed in and are credited upon receipt. Any payments submitted by mail should be addressed to the leasing office at: 1435 West 800 South Orem, UT 84058 ATT: Wesley Eldredge
  • All checks should be made out to The Axis and must include what the check is for, your first and last name, and your full unit number (e.g., John Smith, October 2019 rent, #A224)

ONLINE PORTAL PAYMENTS

The Online Resident Portal is a valuable tool for our residents. Access your portal if you want to make a one-time rent payment or set up automatic monthly payments, submit a work order, or view upcoming resident events on the community calendar.

To access the Resident Portal, visit https://axisluxuryliving.com/resident-login/

PACKING TIPS & WHAT TO BRING

Instructions and Tips

To make the move-in process as efficient and easy as possible, here are some helpful instructions and tips.

  • Ensure that your items are packed securely in boxes or containers that are easy to carry. Well-packed items allow you and our volunteers to move all of your items quickly and efficiently to your room. Do not pack your belongings in garbage bags.
  • Clearly mark all of your items with your first and last name to ensure your belongings are directed properly.
  • Don’t pack things in alcohol or liquor boxes.
  • Do not bring family pets with you.
  • Parking is extremely limited during the move-in weekend. Our unloading spaces cannot accommodate hitched trailers due to limited maneuverability. Therefore only ONE car is allowed per student for move-in.
  • Once you get your roommate assignment, contact them and discuss what large items each of you are planning to bring to campus. This way you can avoid overcrowding the room and having duplicate items!

PLEASE NOTE: At no time may you leave your car unattended in an unloading zone due to fire code.

Packing for the Big Day

  • A dolly or a wagon to wheel your belongings.
  • Personal Identification (state ID and/or passport)
  • Linens, pillows and mattress cover (all beds are twin extra long)
  • Toiletries and towels
  • A shower curtain. The shower rod is provided.
  • Wastebasket
  • Computer (you might want to purchase a laptop anti-theft device or lock)
  • Alarm clock
  • Backpack
  • Clothes hangers
  • Laundry bag/basket and detergent
  • Headphones
  • Health insurance card
  • Insurance protection for your property
  • Personal emergency preparedness kit (flashlight, water, first-aid materials, batteries, etc.)

What Else Could I Bring?

  • Additional reading/desk lamp (halogen lamps are not permitted)
  • Throw rug(s)
  • Decorations to help make your room your home
  • Hair dryer/straightener/curling iron (must have an auto shutoff function)
  • Small clothes iron
  • Mattress pad
  • Bicycle and high-quality U-lock, as bicycles sometimes get stolen (bike rack located in the center of property)
  • Recreation equipment (please note storage is VERY limited)
  • Umbrella
  • Personal safe or lock box

What Should I NOT Bring?

  • Candles, incense, and/or oil burners
  • Extension cords longer than 10 feet
  • Pets – other than fish in 5 gallon or smaller tanks
  • Furniture of any kind, including but not limited to, desks, chairs, mattresses, beds, waterbeds, tables, and office chairs)
  • Drum sets or large musical equipment
  • Barbecues
  • Gas-powered equipment
  • Weapons and simulated weapons (for example, firearms, knives, Swiss Army knives, pellet guns, paintball guns, machete, firecrackers, and capguns)

***Routers***

Get with your Roommates and Buy a Good One!!!

You are responsible for it’s installation and maintenance.

Please reference your move-in folder for additional information.

Parking Information

Per your lease, if you do not have a parking permit at The Axis, you are not allowed a car on the property. All parking is assigned and covered. Parking in a spot that you are not assigned will result in a car boot (wheel lock) or your vehicle being towed.

Upon move-in, you will receive a temporary parking pass from management. Please hang this on your rear-view mirror until you are given a permanent pass for the year.

To receive your permit, you must present your valid DMV Vehicle Registration showing that the vehicle is registered to YOU as the resident.

The permit types will be explained below.  You may park ONLY in your permitted parking area or space.

Different types of parking

  • Covered Assigned Parking (referenced above)
  • Unassigned Open Parking
    • This parking is for guests and located on the north-east end next to the commons area and pool. Guests will need to stop by the management office and get a guest parking pass.
    • Some street parking is available s well on 800 south.
  • Future Resident Parking
    • This parking is not intended for current residents and is located on the east side of the leasing office.

Still need parking?

  • WE WILL SELL OUT NEXT YEAR, so secure your parking spot as soon as possible -especially when you renew your contract!!

Parking Enforcement

  • If someone is parked in your assigned spot, you should call TBA
  • All vehicles must have a parking permit while parked on our property, vehicles that do not follow our parking guidelines otherwise may be subject to tow.

THANKS FOR LIVING AT THE AXIS!